Privacy Policy - GDPR

Privacy and Personal Data Protection Policy

The Privacy Policy of the users of this page describes the process of collecting the personal data of the users of the website/customers of the online store,, the use of this data and the terms of use of this website.

The customer is considered to have unconditionally and fully accepted the present Terms of Use and the Personal Data Protection Policy, as they apply from time to time, in every case of using the services of the online store.


This Privacy Policy has been created in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons against the processing of personal data and on the free movement of data of these.

The issue of protecting your personal data is for us a very serious issue that is treated as a top priority. This policy applies to all of you who purchase and use products over the phone or through our email. With this data protection information, we wish to emphasize our commitment to manage your personal data in a secure and reliable manner and to clarify how we use our customers’ personal data. We comply with the provisions of data protection legislation.

Collection of Personal Data

Your personal data is collected by us, exclusively and only in the context of transactions with the website, when you visit, when you register at, or you connect to an existing customer account, or when you order products on, as well as in the context of our communication with you for the completion of your orders, your invoicing, the facilitation of deliveries, the general execution of your orders, the servicing of your requests, as well as the sending of information messages in relation to our products and services. All your personal information which is collected through the special online form of, is absolutely necessary for the performance of the above services from our side and is subject to the condition of your full and unconditional consent/consent, which is provided by sending your personal data to us.

Our online store collects exclusively those personal data that are absolutely necessary for the safe execution and execution of our customers’ orders and that our customers themselves voluntarily disclose to us.

In particular, when you visit our online store, we ask you to provide us with some information about yourself.

This information may include: a) name b) surname c) address d) telephone (mobile or landline) e) email address and other contact information. This data is collected during the purchase of a product from our store, primarily in order to properly carry out our customers’ transactions with, but also in general to record the requirements of our customers regarding the products of the online store and to measure traffic to our website.

In the event that you choose to pay by card, your credit card details are completely safe, as they are encrypted and we need them to make payments, any refunds, but also to avoid possible cases of fraud, always in cooperation with the Prosecution of Electronic Crime.

In the case of a telephone order, you will also be asked for an email address and/or mobile phone number, the provision of which means your consent to the keeping of your personal data by us for the purposes mentioned here.

AYLO will send an informational message with details about the shipment of your order, to track it until it is received.

Purpose of Personal Data Processing

Your personal data is collected by us exclusively and only in the context of conducting transactions with the sole proprietorship behind “AYLO IKE” and our communication with you, for the completion of your orders, your invoicing, the facilitating deliveries, the generally smooth execution of our contractual obligations, serving your requests, as well as sending any informational messages in relation to our products and services via our e-mail/newsletter. All your personal information which is collected through the special form of is absolutely necessary for the performance of the above services from our side and is subject to the condition of your full and unreserved consent/consent which is provided by providing of your personal data to us.

We store and process your data when you contact us by telephone or e-mail, or when you wish to send us information in some other way, and you therefore transmit your data to us for this purpose.

In addition, we store and process personal data and technical information to the extent necessary to prevent or prosecute abuse or other illegal behavior on our website, e.g. to maintain data security, in the event of attacks against the IT systems we use. Finally, we store and use your data, to the extent that we are legally obliged to do so, such as in view of an official directive or a judicial or other decision of the Authorities, as well as to safeguard our rights and claims, as well as to legal defense. does not disclose to any third party any personal data of customers/users of its website, without their prior express consent.

Your Rights

The existence of the right to information, access, deletion, objection, limitation of purpose and portability is hereby notified, in accordance with articles 12-22 of the General Regulation on the Protection of Personal Data and the applicable national legislation. Thus, you now have the possibility to exercise the following rights with us in a direct and clear way:

Access and Update
You have the right to obtain information about what specific data we have collected, for what purpose we have collected it and for how long we will keep it.

You have the right to ask us to correct any inaccurate information about you or even to fill in additional information about you.

Restriction and objection to processing
To the extent that we will use data for a purpose which, according to the legal provisions, requires your consent, we will always ask for your express permission and link the permission you give in accordance with the provisions on data protection. Once granted permission can be revoked at any time with effect for the future and/or you can object to future uses of your data for advertising, market research and opinion purposes.

You have the right to ask us to transfer your personal data to another organization about you, in a structured, widely used and machine-readable format, without hindrance from us and subject to any confidentiality obligations to which you are subject.

Erasure (“right to be forgotten”)
Finally, you have at any time and at your absolute discretion the right to request in writing that we delete your personal data, when they are no longer necessary in relation to the purpose for which they were collected, if you wish to withdraw your consent to their processing and if your data is processed illegally, in violation of the Personal Data Protection Regulation, in accordance with the specific provisions of art. 17 of Regulation (EU) 2016/679.

If you wish to exercise these rights, please contact us:

– By sending an email to

– By letter to the address: Fragini 5, Thessaloniki.

Make sure you attach all the necessary documents with your application. Your request will be processed within 30 days from the date of receipt of the request, however, this may be extended up to two months when a request is complex or numerous.

Note: We inform you that submitting the request is free of charge.

If you have any questions or want to exercise the above rights, you can send an email to

How long we keep your personal data

We will keep your personal data for as long as you are a user or customer of If you choose not to be a user or customer of ours or to delete your data, you can ask us by email to delete the information we have about you.

If there is a necessary reason for us to retain your data (eg: your credit balance, any refunds, etc.) or to prevent any fraud attempts or to ensure the proper observance of the Terms of Use of our page, we may to retain some portions of your information, even if you have closed or deleted your account;

In addition, we do not retain personal information in identifiable form for longer than necessary. Finally, we will keep your data for as long as we have your active consent, for the reasons given.

Security measures uses technical and organizational security measures to protect your personal information from loss, destruction and any unauthorized access by third parties.

To ensure the security and confidentiality of the Personal Data we collect online, we use data networks that are protected by, among other things, a standard firewall and password protection. When processing your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction and from other unlawful forms of processing.

Under no circumstances will we sell any of your personal data information to any third party – including your name, address, email or phone number. We want to earn and keep your trust and we believe this statement is absolutely necessary in order to achieve this.

What we do do is share data with the following categories of companies as a necessary condition for us to offer our products to you:

Companies involved in the transport and delivery of products to you and postal service companies as defined by placing your order, as well as logistics companies and transport companies.
To pay for the products to the payment service providers you specify when placing the order. In case of payment by credit card or in case of payment via electronic bank deposit, this is carried out and processed by the respective Bank. During the payment process, we do not record or store payment information during that transaction, such as credit card numbers or other banking or other information. You provide this information directly to the respective payment service provider, exclusively.
Professional service providers, such as marketing, advertising, and web support, optimization, and hosting companies, who help us run our online store and keep you updated about new products and services.
Payment control services, Cybercrime Prosecution, Consumer Protection services and e-fraud prevention services, so that we can help in cases of malicious use.
Companies you have approved yourself, such as social media pages (if you choose to link your account with us).
In the above contexts, we may provide third parties with encrypted and anonymous usage information and statistics about our customers, which before doing so, we will ensure that they do not identify you.

Social media

We use social media such as Facebook, Google, YouTube, Instagram, Pinterest and Twitter. This way data can be recovered. If you are logged into one of them, the network can match your visit to the site with your user account. If you are a user of a social network, with the applicable Terms of Use and the corresponding Privacy Policy, and you do not want the data retrieved from your visit to our websites to be combined, you must first log out of the social network before entering them your network.

We use cookies when you visit our site. There are four main types of cookies – and here we show you how and why we use them.

(1) Cookies that ensure the use of the page – these cookies allow you to navigate our page and use our functionalities.

(2) Cookies that measure navigation statistics – these cookies allow us to measure and analyze how our users use our page, so that we can also improve the functionality of our website and your shopping experience.

(3) User preferences cookies when browsing – these cookies will remember your preferences (which products you viewed) so that we can make your browsing experience as good as possible and, above all, more personal.

(4) Targeting or advertising cookies – these cookies are used to show you ads that are as close as possible to your preferences – but not only. Through them, we ensure that we will not constantly show you ads, but we will be able to limit the number of times you see them, so that we do not tire you and have more effective campaigns.

By using our page, you agree to place such cookies on your device and access them when you visit us again in the future. If you wish to delete these cookies that are on your computer, you can do so very simply by going to the “help” section of the browser you are using and following the instructions. Please keep in mind that if you delete or disable the cookies you receive, your browsing experience may be affected and you may not be able to take advantage of the full features of our page, and ultimately lose the complete user experience of, which we are very proud to offer our customers.

Google Analytics

Google Analytics uses so-called “cookies”, which are text files stored on your computer, to help the website analyze how the user uses it. The information extracted from the cookie about your use of the website in general will be transmitted to and stored by Google on servers in the USA. Your IP address will be truncated by Google, but only within EU Member States or other contracting parties to the agreement on the European Economic Community. Only in exceptional cases is the full IP address sent and shortened by Google servers in the USA. On behalf of the website operator, Google will use this information in order to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity. website and online usage to the website provider. Google does not associate the IP address transmitted by your browser with other data it owns. You can refuse the use of cookies by selecting the corresponding settings in your browser. You can further prevent the collection and use of data by Google (cookies and IP) by downloading and installing the available browser plug-in via the following link:

For information about the terms of use and data protection of Google Analytics, please visit the following pages:<br>–GB/policies
Complaints to the Data Protection Authority

You have the right to complain to the Personal Data Protection Authority (DPA) if you are concerned about the way we have processed your personal data. Visit the independent Authority’s website for more details at:

Changes in policy

We may revise this policy by posting an updated version on our website. We therefore recommend that you be informed of any modifications to this page on a regular basis. To the extent that such modifications may affect the consent granted by you, we will notify you by contacting you via email.

If you receive information from us by email, you can even more easily stop receiving it by clicking on the link included in the email and following the instructions.